Asst Housekeeping Manager

Luxury Hotels in Wellington is currently seeking an Assistant Housekeeping Manager to join their prestigious establishment. As the Assistant Housekeeping Manager, you will play a vital role in ensuring the highest standards of cleanliness and guest satisfaction are maintained throughout the hotel.

Responsibilities:

1. Assist the Housekeeping Manager in overseeing the daily operations of the housekeeping department.
2. Coordinate and supervise the activities of the housekeeping staff to ensure efficient and effective cleaning and maintenance of all guest rooms, public areas, and back-of-house areas.
3. Train and mentor housekeeping staff, ensuring they have the necessary skills and knowledge to perform their duties to the highest standards.
4. Conduct regular inspections of guest rooms and public areas to ensure cleanliness, compliance with hotel standards, and prompt resolution of any issues.
5. Maintain inventory of cleaning supplies and equipment, ensuring an adequate supply at all times.
6. Collaborate with other departments, such as front desk and maintenance, to ensure smooth operations and guest satisfaction.
7. Assist with scheduling and rostering of housekeeping staff to ensure proper coverage and efficient use of resources.
8. Handle guest requests, complaints, and inquiries in a professional and timely manner.
9. Monitor and control housekeeping expenses within budgetary guidelines.
10. Stay updated on industry trends, best practices, and regulations related to housekeeping operations.

Qualifications

• High school diploma or equivalent.
• 3+ years of experience in a housekeeping management role.
• Excellent customer service skills.
• Strong organizational and time management skills.
• Ability to work independently and as part of a team.
• Attention to detail.
• Ability to speak and understand English fluently.

To apply for the position of Assistant Housekeeping Manager in Wellington, please submit your resume, cover letter, and any other relevant documents

Note: Only shortlisted candidates will be contacted for further evaluation.